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Posted : Wednesday, July 24, 2024 11:51 AM
*Job Title: Bell Captain | Full-time*
*Hourly Rate: $16.
66* Making the people around us feel special is what we do.
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival.
As a *Bell Captain*, the supervision you provide to the team, along your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.
*What is in it for you:* * Generous Health Care Package * 401(k) * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities *What you will be doing:* * Meet and greet guests and help them with their luggage upon arrival and departure * Assist in providing parking options and safely park any valet vehicles * Act as a driver for the Hotel Shuttle(s) when required * Check service stations for necessary equipment and set up: water, lei, towels, etc.
as needed * Maintaining communication of up to date, accurate information between guests, staff, management and our partners on a daily basis * Able to share information about the resort and activities, island activities, restaurants, and other information as it pertains to guests * Oversee the Guest Services department during the absence of the Guest Services Manager * Monitor and control labour and other expenses on a daily, monthly and annual basis.
* Promote and practice the philosophy of teamwork, mutual respect and integrity among all colleagues.
* Conduct performance management with colleagues as required * Organize time so all work is completed according to shift demand * Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests * Focus attention on guest needs, remaining calm and courteous at all times * Be knowledgeable of the island, our resort and resort offerings in order to be our guests’ trusted guide * Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures * Follow hotel and departmental policies, procedures and service standards * Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings * Actively participate and promote the Fairmont Kea Lani, Maui’s environmental program and department specific initiatives in working towards sustainable operations *Qualifications* *Your experience and skills include: * * Must be able to speak, read, write and understand the English language.
* Requires good communication skills, both verbal and written.
* Must be able to read and write to facilitate the communication process.
* Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
* Must possess basic computational ability.
* Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
* Must be familiar with wines and alcoholic beverages * Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
* Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
*Education* * High School diploma and/or vocational training * A Degree in Hotel/Hospitality or Tourism is an asset *Experience* * Minimum of one year experience in the Hotel Industry, preferably in bell/valet attendant role *Licenses or Certificates * * Must have and be able to maintain a valid Driver’s License and clean Driver’s Abstract * Must also be able to operate a manual shift vehicle *Your team and working environment:* Fairmont Kea Lani is the Island's only All-Suite and Villa luxury resort.
Embark on a journey of opportunities rich in culture and talent.
From the moment you become part of our 'ohana, your journey begins with limitless opportunities.
*Our commitment to Diversity & Inclusion:* We are an inclusive company and our ambition is to attract, recruit and promote diverse talent *Why work for Accor?* We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.
accor.
com/ *Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS* Job Type: Full-time Pay: $16.
66 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Monday to Friday * Night shift * Weekends as needed Experience: * Hotel Industry: 1 year (Required) Shift availability: * Day Shift (Required) * Night Shift (Required) Ability to Relocate: * Kihei, HI 96753: Relocate before starting work (Required) Work Location: In person
66* Making the people around us feel special is what we do.
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival.
As a *Bell Captain*, the supervision you provide to the team, along your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.
*What is in it for you:* * Generous Health Care Package * 401(k) * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities *What you will be doing:* * Meet and greet guests and help them with their luggage upon arrival and departure * Assist in providing parking options and safely park any valet vehicles * Act as a driver for the Hotel Shuttle(s) when required * Check service stations for necessary equipment and set up: water, lei, towels, etc.
as needed * Maintaining communication of up to date, accurate information between guests, staff, management and our partners on a daily basis * Able to share information about the resort and activities, island activities, restaurants, and other information as it pertains to guests * Oversee the Guest Services department during the absence of the Guest Services Manager * Monitor and control labour and other expenses on a daily, monthly and annual basis.
* Promote and practice the philosophy of teamwork, mutual respect and integrity among all colleagues.
* Conduct performance management with colleagues as required * Organize time so all work is completed according to shift demand * Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests * Focus attention on guest needs, remaining calm and courteous at all times * Be knowledgeable of the island, our resort and resort offerings in order to be our guests’ trusted guide * Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures * Follow hotel and departmental policies, procedures and service standards * Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings * Actively participate and promote the Fairmont Kea Lani, Maui’s environmental program and department specific initiatives in working towards sustainable operations *Qualifications* *Your experience and skills include: * * Must be able to speak, read, write and understand the English language.
* Requires good communication skills, both verbal and written.
* Must be able to read and write to facilitate the communication process.
* Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
* Must possess basic computational ability.
* Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions.
* Must be familiar with wines and alcoholic beverages * Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
* Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
*Education* * High School diploma and/or vocational training * A Degree in Hotel/Hospitality or Tourism is an asset *Experience* * Minimum of one year experience in the Hotel Industry, preferably in bell/valet attendant role *Licenses or Certificates * * Must have and be able to maintain a valid Driver’s License and clean Driver’s Abstract * Must also be able to operate a manual shift vehicle *Your team and working environment:* Fairmont Kea Lani is the Island's only All-Suite and Villa luxury resort.
Embark on a journey of opportunities rich in culture and talent.
From the moment you become part of our 'ohana, your journey begins with limitless opportunities.
*Our commitment to Diversity & Inclusion:* We are an inclusive company and our ambition is to attract, recruit and promote diverse talent *Why work for Accor?* We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.
accor.
com/ *Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS* Job Type: Full-time Pay: $16.
66 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Monday to Friday * Night shift * Weekends as needed Experience: * Hotel Industry: 1 year (Required) Shift availability: * Day Shift (Required) * Night Shift (Required) Ability to Relocate: * Kihei, HI 96753: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 4100 Wailea Alanui Dr, Kīhei, HI
• Post ID: 9095684280
