The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Hotel Performance Analytics Manager
to join the leadership Team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets.
This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
Want to learn more?
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As a Manager of Hotel Performance Analytics, you'll take a consultative lead, working on property and reporting directly to the Hotel General Manager to optimize resources and elevate performance.
What will I be doing?
As a Manager of Hotel Performance Analytics, you'll take a consultative lead, working on property and reporting directly to the Hotel General Manager to optimize resources and elevate performance.
As our labor expert, you'll drive efficiency, boost team engagement, and ensure guest satisfaction while taking on unique responsibilities tailored to the hotel's business needs.
Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences.
Champion strategies for streamlined labor management, financial management, and offering essential system support and training.
Lead the charge on forecasting, budgeting, and driving departmental labor objectives.
Take ownership of specialized areas like LMS Quality Control and Vendor Management.
Forge strategic partnerships to align auditing targets and provide insightful performance updates.
Implement cutting-edge Labor Management procedures and conduct impactful metric analysis.
Shape policies that enhance operational effectiveness while maintaining budget-aligned standards.
Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement.
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Overall Years of Professional Experience: Three (3) or more years
Minimum Years of Experience: Two (2) or more years of experience in hospitality operations, finance, or related work that supports time and labor management.
Minimum Years of Experience: Two (2) or more years of specialized experience creating complex financial and analytical data
Expert in Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.
Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!
The Benefits
- Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage -for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
: Access to a wide variety of educational credentials (ex.
college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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