Customer Service Representative

```Duties``` - Provide exceptional customer service to clients via phone, email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, pricing, and order status - Upsell products and services to maximize sales opportunities - Analyze customer needs and recommend appropriate solutions - Process orders, returns, and exchanges accurately and efficiently - Perform data entry tasks to update customer records and maintain accurate documentation - Conduct outbound calling campaigns to follow up with customers or promote special offers ```Qualifications``` - Excellent phone etiquette and communication skills - Fluent in English (multilingual skills are a plus) - Strong problem-solving abilities and attention to detail - Ability to multitask in a fast-paced environment - Prior experience in customer service or related field preferred - Proficient in data entry and computer skills Note: This job description is not intended to be all-inclusive.
The employee may be required to perform other related duties as assigned by their supervisor.
Job Type: Full-time Pay: $14.
00 - $16.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * On-the-job training * Paid time off * Vision insurance Experience level: * 1 year Shift: * Day shift Weekly day range: * Weekends as needed Work setting: * In-person * Office Ability to Relocate: * Lahaina, HI 96761: Relocate before starting work (Required) Work Location: In person